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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 478-278-3924 or send us an email at Paperheartsboutique@yahoo.com

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FAQ

SHIPPING
How do I track my order?
 

Once your items have shipped, you will recieve an email with tracking information. 

 

What are your delivery options?
 

We offer local pick up for customers in the Robins Air Force area/Domestic shipping for APO (for additional fee.)

What is your cancellation policy?

There is a 24 hour cancellation period. We do not offer refunds. You will be given a store credit.

 

Returns:
What is your returns policy?

We want you to love everything you purchase from us and we will work with you to make it right!  Returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order.


How do I return an item?

You may return your new, unworn clothing items within 14 days of receipt for store credit for original purchase price. 

Free Return label will be provided via email after return request approval. Tags must be attached. DOES NOT APPLY TO SALE ITEMS OR ACCESSORIES.

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